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MacAction icon shows a red cross and won’t execute. How can I confirm if my computer has detected the scanner?

To verify if your Mac detects the scanner, check your Mac’s System Report. The scanner should appear in the USB section. Follow these steps:

  1. Click the Apple icon at the top left.
  2. Select “About This Mac.”
  3. Click “More Info,” then “General,” and choose “About.”
  4. Scroll down and select “System Report.”
  5. Check the USB section for the connected scanner.

This will help confirm if your scanner is properly detected by your Mac.

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