How Can We Help?
General
ePhoto
- How can I resolve stripes or bands appearing on the scanned images with ePhoto Z300?
- The scanner stops scanning, and a pop-up message reminds me to save the images before continuing.
- What should i do when z300 produces a completely black scanned image?
- Why does my ePhoto scanner's LED keep flashing yellow and won't scan?
- Why doesn't the ePhoto software interface open on the screen when I run it?
- Why my scanner scan slowly?
- How do I activate the share to email function?
- How do I adjust the scanned images?
- How do I change the scan resolution?
- How do I make a slideshow?
- How do I save a file to the 'Photos' app on my Mac?
- How do I save a scanned image to a USB drive?
- How do I scan and save a file directly without using the ePhoto interface?
- Where can I find additional help for the ePhoto software?
- Why can’t I scan both sides of a photo or document?
eScan
- What version of SharePoint On-Premises does the eScan support?
- Which model and version of network scanner do I have?
- How do I calibrate the eScan series scanner?
- How do I change the scanner date and time?
- How do I install and use the TWAIN Driver?
- How do I setup to connect the eScan to the Internet through Ethernet cable?
- How do I setup to connect the eScan wirelessly to the internet?
- How to Switch Out of S Mode in Windows 10 and Windows 11 to Install Plustek Drivers?
- How to unzip files using Windows 10?
- How do I wake up the eScan series scanner from sleep mode?How can I modify the power-saving settings?
- How to setup and use network TWAIN?
- What is power management? What does it do?
- What is Remote Management? Does it support LAN environment?
- What is the difference between network TWAIN and USB TWAIN?
- How do I add a watermark on my scanned documents?
- How do I create a job button?
- How do I scan directly to a mobile phone?
- How do I scan directly to Box?
- How do I scan directly to Dropbox?
- How do I scan directly to Evernote?
- How do I scan directly to Google Drive?
- How do I scan directly to PC?
- How do I scan to an SMB (Shared Folder)?
- How do I scan to FTP/SFTP with eScan Essential?
- How do I set up scanning directly to an email address? Is there an address book available?
- How to enable/disable double feed detection when scanning documents with attached sticky notes?
MobileOffice
- How to install the MobileOffice AD480 scanner on your computer?
- How to Switch Out of S Mode in Windows 10 and Windows 11 to Install Plustek Drivers?
- How to unzip files using Windows 10?
- Where can I download BizCard Reader software if I lost my installation CD?
- Where can I get the latest MobileOffice AD480 driver?
- A message box pop-up says "Cannot find a document. Please put the document or image in your scanner to begin the scan process" when I load papers into the feeder and press the "Scan" button. What should I do?
- How should I do when my computer or DocAction can not detect the scanner?
- I see lines through all my scanned images. What should I do?
- The color of scanned image with DocAction is different than original. What should I do?
- The DocAction output file is not searchable. What should I do?
- There's a message box pop-up says "Cannot find a document. Please put the documents in your scanner to begin the scan process." when I load the business card into card slot. What should I do?
- What should I do if the scanner pop-up a message warns me "paper jam" during scanning?
- What should I do when DocAction is hidden on the bottom right corner with red X, and I can't open the software.
- What should I do when I encounter muti-feed issue?
- Why BCR utility button is disabled?
- Why my scanner scan slowly?
- How to install the MobileOffice D430 scanner on your computer?
- How to Switch Out of S Mode in Windows 10 and Windows 11 to Install Plustek Drivers?
- How to unzip files using Windows 10?
- Where can I download BizCard Reader software if I lost my installation CD?
- Where can I get the latest MobileOffice D430 driver?
- How should I do when my computer or DocAction can not detect the scanner?
- I see lines through all my scanned images. What should I do?
- The color of scanned image with DocAction is different than original. What should I do?
- The output file in DocAction is not editable text. What should I do?
- The plastic card does not move backward after the scan
- What should I do if the scanner pop-up a message warns me "paper jam" during scanning?
- What should I do when DocAction is hidden on the bottom right corner with red X, and I can't open the software.
- When I load papers into feeder and press "SCAN" button, a message box pop-up "Cannot find a document.". What should I do?
- Why BCR utility button is disabled?
- Why my scanner scan slowly?
- Error message pop-up when I import with ID date, what should I do?
- How should I do when my computer or iKnow can not detect the MobileOffice D600 Plus scanner?
- The color on the scanned image with iKnow is slightly different from original, what should I do?
- What should I do if there are lines on the scanned documents (iKnow)?
- Why my scanner scan slowly?
- Error message pop-up when I import with ID date, what should I do?
- How should I do when my computer or iKnow can not detect the MobileOffice D620 scanner?
- The color on the scanned image with iKnow is slightly different from original, what should I do?
- What should I do if there are lines on the scanned documents (iKnow)?
- Why my scanner scan slowly?
- How should I do when MobileOffice S410 Plus stop to scan?
- The color on the scanned image with iKnow is slightly different from original, what should I do?
- The DocAction output file is not searchable. What should I do?
- There are lines through all of my MobileOffice S410 Plus scanned images. What should I do?
- What should I do when DocAction is hidden on the bottom right corner with red X, and I can't open the software.
- Why my scanner scan slowly?
OpticBook
- How to choose OCR language?
- How to convert images into text documents?
- How to reduce the penetration and make the text more visible when scanning thin paper
- How to rotate images and documents?
- How to save as a Searchable PDF in Book Pavilion?
- How to scan continuously with BookPavilion?
- How to scan to default email program with BookPavilion?
- How to scan to PDF with BookPavilion?
- How to scan to third party software instantly with BookPavilion?
- How to set up your ideal format with BookPavilion?
- How to use Paint, Photoshop or GIMP to open the scanned file?
- I want to downsize my scanned file with BookPavilion, what should I do?
- I want to save my file into desktop, what should I do? How to scan to a specified folder?
- I want to scan images directly to the printer without saving to my storage device, what should I do?
- Can I adjust the brightness and contrast?
- How can I scan all pages into one PDF file (Multi-Page PDF) with eBookScan?
- How do I set the password for my PDF file?
- How many formats does eBookScan support?
- How to embed information into my scanned image file with eBookScan?
- How to enable continuous scan with eBookScan?
- How to enable hardware button to scan with eBookScan?
- How to merge 2 scanned images into one page with eBookScan?
- How to modify the file name and the saving folder with eBookScan?
- How to choose OCR language?
- How to convert images into text documents?
- How to reduce the penetration and make the text more visible when scanning thin paper
- How to save as a Searchable PDF in Book Pavilion?
- How to scan continuously with BookPavilion?
- How to scan to default email program with BookPavilion?
- How to scan to PDF with BookPavilion?
- How to scan to third party software instantly with BookPavilion?
- How to set up your ideal format with BookPavilion?
- How to use Paint, Photoshop or GIMP to open the scanned file?
- I want to downsize my scanned file with BookPavilion, what should I do?
- I want to save my file into desktop, what should I do? How to scan to a specified folder?
- I want to scan images directly to the printer without saving to my storage device, what should I do?
- Can I adjust the brightness and contrast?
- How can I scan all pages into one PDF file (Multi-Page PDF) with eBookScan?
- How many formats does eBookScan support?
- How to embed information into my scanned image file with eBookScan?
- How to enable continuous scan with eBookScan?
- How to enable hardware button to scan with eBookScan?
- How to merge 2 scanned images into one page with eBookScan?
- How to modify the file name and the saving folder with eBookScan?
- When it shows "Not found Plustek OpticBook scanner", how should I do?
- How to choose OCR language?
- How to convert images into text documents?
- How to reduce the penetration and make the text more visible when scanning thin paper
- How to rotate images and documents?
- How to save as a Searchable PDF in Book Pavilion?
- How to scan continuously with BookPavilion?
- How to scan to default email program with BookPavilion?
- How to scan to PDF with BookPavilion?
- How to scan to third party software instantly with BookPavilion?
- How to set up your ideal format with BookPavilion?
- How to use Paint, Photoshop or GIMP to open the scanned file?
- I want to downsize my scanned file with BookPavilion, what should I do?
- I want to save my file into desktop, what should I do? How to scan to a specified folder?
- I want to scan images directly to the printer without saving to my storage device, what should I do?
OpticFilm
- Is the iSRD function not available on B/W film?
- What should I do if there are strips on the scanned image (SilverFast)?
- What should I do if there is abnormal sound or strange noise while scanning? (SilverFast)
- What should I do when the slide image is not clear or blurred? (SilverFast)
- What to do when SilverFast can’t detect the scanner under Windows system?
- Why my scanner scan slowly?
- How do I install drivers and SilverFast 8 if I don’t have a CD-ROM?
- How to activate SilverFast with my OpticFilm 120 Pro?
- How to Switch Out of S Mode in Windows 10 and Windows 11 to Install Plustek Drivers?
- How to unzip files using Windows 10?
- How to upgrade to SilverFast 9 for OpticFilm 120 Pro?
- How to use SilverFast after all software is installed?
- Is the iSRD function not available on B/W film?
- What should I do if there are strips on the scanned image (SilverFast)?
- What should I do if there is abnormal sound or strange noise while scanning? (SilverFast)
- What should I do when the slide image is not clear or blurred? (SilverFast)
- What to do when SilverFast can’t detect the scanner under Windows system?
- Why my scanner scan slowly?
- How should I do when my computer or QuickScan Plus can not detect scanner?
- How to awake OpticFilm 135i scanner for scanning?
- The OpticFilm 135i scanner doesn't work properly when I press the button. What should I do?
- What should I do when the slide image is not clear or blurred? (QuickScan Plus)
- Why my scanner scan slowly?
- Does the OF135i support scanning panoramic film?
- How to enable remove scratch and dust function?
- How to enable sleep mode in QuickScan Plus?
- How to modify the file name and the saving folder in QuickScan Plus?
- How to open the scanned images in 3rd party image editing software?
- How to select discontinuously images on View screen?
- Why can't I set 7200 dpi under custom mode?
- How do I install drivers and SilverFast 8 if I don’t have a CD-ROM?
- How to activate SilverFast 9 with myOpticFilm 8100/ 8200i SE/ 8200i Ai/ 8300i SE/ 8300i Ai?
- How to Switch Out of S Mode in Windows 10 and Windows 11 to Install Plustek Drivers?
- How to unzip files using Windows 10?
- How to upgrade to SilverFast 9?
- How to use SilverFast after all software is installed?
- QuickScan – How to start
- What should I do if there are strips on the scanned image (SilverFast)?
- What should I do if there is abnormal sound or strange noise while scanning? (SilverFast)
- What should I do when the slide image is not clear or blurred? (SilverFast)
- What to do when SilverFast can’t detect the scanner under Windows system?
- Why my scanner scan slowly?
- How thick can the slide frames be in order to be able to work with the OF8xxx series without any problems?
- How to reset the settings of SilverFast?
- How to work with SilverFast 9 WorkflowPilot?
- Is OF8xxx series suitable for scanning APS Film?
- What are the differences between the QuickScan and IntelliScan buttons.
- How do I install drivers and SilverFast 8 if I don’t have a CD-ROM?
- How to activate SilverFast 9 with myOpticFilm 8100/ 8200i SE/ 8200i Ai/ 8300i SE/ 8300i Ai?
- How to Switch Out of S Mode in Windows 10 and Windows 11 to Install Plustek Drivers?
- How to unzip files using Windows 10?
- How to upgrade to SilverFast 9?
- How to use SilverFast after all software is installed?
- QuickScan – How to start
- Is the iSRD function not available on B/W film?
- What should I do if there are strips on the scanned image (SilverFast)?
- What should I do if there is abnormal sound or strange noise while scanning? (SilverFast)
- What should I do when the slide image is not clear or blurred? (SilverFast)
- What to do when SilverFast can’t detect the scanner under Windows system?
- Why my scanner scan slowly?
- How thick can the slide frames be in order to be able to work with the OF8xxx series without any problems?
- How to reset the settings of SilverFast?
- How to use iSRD function to obtain better image result when there are scratches or dirt on my image?
- How to use IT8 calibration target?
- How to work with SilverFast 9 WorkflowPilot?
- Is OF8xxx series suitable for scanning APS Film?
- What are the differences between the QuickScan and IntelliScan buttons.
- How do I install drivers and SilverFast 8 if I don’t have a CD-ROM?
- How to activate SilverFast 9 with myOpticFilm 8100/ 8200i SE/ 8200i Ai/ 8300i SE/ 8300i Ai?
- How to Switch Out of S Mode in Windows 10 and Windows 11 to Install Plustek Drivers?
- How to unzip files using Windows 10?
- How to upgrade to SilverFast 9?
- How to use SilverFast after all software is installed?
- QuickScan – How to start
- Is the iSRD function not available on B/W film?
- What should I do if there are strips on the scanned image (SilverFast)?
- What should I do if there is abnormal sound or strange noise while scanning? (SilverFast)
- What should I do when the slide image is not clear or blurred? (SilverFast)
- What to do when SilverFast can’t detect the scanner under Windows system?
- Why my scanner scan slowly?
- How thick can the slide frames be in order to be able to work with the OF8xxx series without any problems?
- How to reset the settings of SilverFast?
- How to use iSRD function to obtain better image result when there are scratches or dirt on my image?
- How to work with SilverFast 9 WorkflowPilot?
- Is OF8xxx series suitable for scanning APS Film?
- What are the differences between the QuickScan and IntelliScan buttons.
- How to activate SilverFast 9 with myOpticFilm 8100/ 8200i SE/ 8200i Ai/ 8300i SE/ 8300i Ai?
- How to activate SilverFast with my OpticFilm 8300i Series?
- How to Switch Out of S Mode in Windows 10 and Windows 11 to Install Plustek Drivers?
- How to unzip files using Windows 10?
- How to use SilverFast after all software is installed?
- Is the iSRD function not available on B/W film?
- What should I do if there are strips on the scanned image (SilverFast)?
- What should I do if there is abnormal sound or strange noise while scanning? (SilverFast)
- What should I do when the slide image is not clear or blurred? (QuickScan Plus)
- What should I do when the slide image is not clear or blurred? (SilverFast)
- What to do when SilverFast can’t detect the scanner under Windows system?
- Why my scanner scan slowly?
- How thick can the slide frames be in order to be able to work with the OF8xxx series without any problems?
- How to enable remove scratch and dust function?
- How to modify the file name and the saving folder in QuickScan Plus?
- How to open the scanned images in 3rd party image editing software?
- How to reset the settings of SilverFast?
- How to select discontinuously images on View screen?
- How to use iSRD function to obtain better image result when there are scratches or dirt on my image?
- How to use IT8 calibration target?
- How to work with SilverFast 9 WorkflowPilot?
- Is OF8xxx series suitable for scanning APS Film?
- What are the differences between the QuickScan and IntelliScan buttons.
- How to activate SilverFast 9 with myOpticFilm 8100/ 8200i SE/ 8200i Ai/ 8300i SE/ 8300i Ai?
- How to activate SilverFast with my OpticFilm 8300i Series?
- How to Switch Out of S Mode in Windows 10 and Windows 11 to Install Plustek Drivers?
- How to unzip files using Windows 10?
- How to use SilverFast after all software is installed?
- Is the iSRD function not available on B/W film?
- What should I do if there are strips on the scanned image (SilverFast)?
- What should I do if there is abnormal sound or strange noise while scanning? (SilverFast)
- What should I do when the slide image is not clear or blurred? (QuickScan Plus)
- What should I do when the slide image is not clear or blurred? (SilverFast)
- What to do when SilverFast can’t detect the scanner under Windows system?
- Why my scanner scan slowly?
- How thick can the slide frames be in order to be able to work with the OF8xxx series without any problems?
- How to enable remove scratch and dust function?
- How to modify the file name and the saving folder in QuickScan Plus?
- How to open the scanned images in 3rd party image editing software?
- How to reset the settings of SilverFast?
- How to select discontinuously images on View screen?
- How to use iSRD function to obtain better image result when there are scratches or dirt on my image?
- How to work with SilverFast 9 WorkflowPilot?
- Is OF8xxx series suitable for scanning APS Film?
- What are the differences between the QuickScan and IntelliScan buttons.
OpticPro
- How should I do when my computer or DocAction can not detect the scanner?
- The color of scanned image with DocAction is different than original. What should I do?
- The output file is not editable text. What should I do? (A320L)
- What should I do if the scanner's optic module stops during the scanning procedure and makes a grinding noise?
- What should I do when DocAction is hidden on the bottom right corner with red X, and I can't open the software.
- Why my scanner scan slowly?
- How can I scan multiple pages into a separate PDF file with DocAction?
- How can I scan multiple pages into one PDF file (Multi-Page PDF) with DocAction button utility software?
- How do I name a scanned document in DocAction?
- How do I scan to FTP server with DocAction?
- How to awake scanner for scanning?
- How to disable sleep mode in OpticPro A3 scanner?
- What are the functions of the 7 hardware buttons on the OpticPro scanner?
- How to install the OpticPro A320L scanner on your computer?
- How to unzip files using Windows 10?
- What should I do if the scanner's optic module stops during the scanning procedure and makes a grinding noise?
- Where can I get the latest OpticPro A320L driver?
- Where can I get the latest OpticSlim 1180 driver?
- How should I do when my computer or DocAction can not detect the scanner?
- The color of scanned image with DocAction is different than original. What should I do?
- The output file is not editable text. What should I do? (A320L)
- What should I do if the scanner's optic module stops during the scanning procedure and makes a grinding noise?
- What should I do when DocAction is hidden on the bottom right corner with red X, and I can't open the software.
- Why my scanner scan slowly?
- How can I scan multiple pages into a separate PDF file with DocAction?
- How can I scan multiple pages into one PDF file (Multi-Page PDF) with DocAction button utility software?
- How do I name a scanned document in DocAction?
- How do I scan to FTP server with DocAction?
- How to awake scanner for scanning?
- How to disable sleep mode in OpticPro A3 scanner?
- What are the functions of the 7 hardware buttons on the OpticPro scanner?
OpticSlim
- How should I do when my computer or DocAction can not detect the scanner?
- The colors of the scanned images are strange, or there are some stripes on the scanned image.
- The OpticSlim 1180 scanner doesn't work properly when I press the start button. What should I do?
- The scanned image from photos have lines or wave marks.
- The scanned images with DocAction/MacAction are not very clear
- What should I do if I set the scan to 1200dpi and a warning message keeps popping up?
- What should I do if the power button light is off?
- What should I do when DocAction is hidden on the bottom right corner with red X, and I can't open the software.
- Why my scanner scan slowly?
- Articles coming soon
SecureScan Series
- How could I get sample code for X-Mini?
- How could I get SDK for X-Mini?
- How should I do when my computer or SecureScan can not detect X-Mini?
- How to Switch Camera Permissions in Windows 10 Settings
- My scanned image with SecureScan is different from the original, what should I do?
- Where can I get the latest SecureScan X-Mini software?
SmartOffice
- How do I calibrate the PSD300 scanner?
- How do I synchronize the eConnector buttons with the scanner's hardware buttons?
- My scanned documents with eConnector aren't searchable. What should I do? How can I make it so that I can select and edit the text?
- My scanned image is different from the original, what should I do? (PSD300)
- The eConnector software application shows "scanner not found" what should I do?
- The maintenance wizard interface displays "!" symbol, prompting me to replace the rollers. How do I replace the product rollers?
- What should I do when paper jammed occurs in PSD300?
- What should I do when there are stripes on my PSD300 scanned images?
- What should I do when upload fails?
- Why my scanner scan slowly?
- How can I apply an automatic naming scheme to my scanned documents in eConnector?
- How do I configure a job button in eConnector?
- How do I create a new job button in eConnector?
- How do I disable running eConnector during Startup?
- How do I disable the help banner at the top of the eConnector software?
- How do I minimize the eConnector software window?
- How do I reposition the eConnector software application?
- How do I resize the eConnector software window?
- How do I calibrate the PSD300 scanner?
- How do I synchronize the eConnector buttons with the scanner's hardware buttons?
- My scanned documents with eConnector aren't searchable. What should I do? How can I make it so that I can select and edit the text?
- My scanned image is different from the original, what should I do? (PSD300)
- The eConnector software application shows "scanner not found" what should I do?
- The maintenance wizard interface displays "!" symbol, prompting me to replace the rollers. How do I replace the product rollers?
- What should I do when paper jammed occurs in PSD300?
- What should I do when there are stripes on my PSD300 scanned images?
- What should I do when upload fails?
- Why my scanner scan slowly?
- How can I scan multiple pages into a separate PDF file with eConnector?
- How do I configure a job button in eConnector?
- How do I create a new job button in eConnector?
- How do I disable running eConnector during Startup?
- How do I disable the help banner at the top of the eConnector software?
- How do I minimize the eConnector software window?
- How do I reposition the eConnector software application?
- How do I resize the eConnector software window?
- How can I calibrate my scanner if lines or color discrepancies appear in the scanned documents?
- How should I do when my computer or DocAction can not detect the scanner?
- The color of scanned image with DocAction is different than original. What should I do?
- The output file in DocAction is not editable text. What should I do?
- What should I do if the scanner pop-up a message warns me "paper jam" during scanning?
- What should I do when DocAction is hidden on the bottom right corner with red X, and I can't open the software.
- How can I scan documents with DocAction into a multi-PDF file?
- How can I scan multiple pages into a separate PDF file with DocAction?
- How do I name a scanned document in DocAction?
- How to awake scanner for scanning?
- How to output multi images?
- What do the numbers on the hardware button display on the LED screen mean?
- How should I do when my computer or DocAction II cannot detect scanner?
- How to deal with the strips or bands on the DocAction II scanned images?
- What is calibration, and how do I perform it in DocAction II?
- What should I do if DocAction II displays a message indicating that it did not detect paper inside the feeder before scanning?
- What should I do if the PS186 scanner has multi-feed issues?
- How should I do when my computer or DocAction II cannot detect scanner?
- How to deal with the strips or bands on the DocAction II scanned images?
- What is calibration, and how do I perform it in DocAction II?
- What should I do if DocAction II displays a message indicating that it did not detect paper inside the feeder before scanning?
- What should I do if the PS186 scanner has multi-feed issues?
- How can I calibrate my scanner if lines or color discrepancies appear in the scanned documents?
- How should I do when my computer or DocAction can not detect the scanner?
- The color of scanned image with DocAction is different than original. What should I do?
- The output file in DocAction is not editable text. What should I do?
- What should I do if the scanner pop-up a message warns me "paper jam" during scanning?
- What should I do when DocAction is hidden on the bottom right corner with red X, and I can't open the software.
- How can I scan multiple pages into a separate PDF file with DocAction?
- How can I scan multiple pages into one PDF file (Multi-Page PDF) with DocAction button utility software?
- How do I name a scanned document in DocAction?
- How to awake scanner for scanning?
- How to output multi images?
- What do the numbers on the hardware button display on the LED screen mean?
- How should I do when my computer or DocAction can not detect the scanner?
- The color of scanned image with DocAction is different than original. What should I do?
- The output file in DocAction is not editable text. What should I do?
- What should I do if the scanner pop-up a message warns me "paper jam" during scanning?
- What should I do when DocAction is hidden on the bottom right corner with red X, and I can't open the software.
- How can I scan multiple pages into a separate PDF file with DocAction?
- How can I scan multiple pages into one PDF file (Multi-Page PDF) with DocAction button utility software?
- How do I name a scanned document in DocAction?
- How to awake scanner for scanning?
- How to output multi images?
- What do the numbers on the hardware button display on the LED screen mean?
Software
- Articles coming soon
- How to choose OCR language?
- How to convert images into text documents?
- How to install the OpticBook 3800L scanner and download Book Pavilion on your computer?
- How to reduce the penetration and make the text more visible when scanning thin paper
- How to rotate images and documents?
- How to save as a Searchable PDF in Book Pavilion?
- How to scan continuously with BookPavilion?
- How to scan to default email program with BookPavilion?
- How to scan to PDF with BookPavilion?
- How to scan to third party software instantly with BookPavilion?
- How to set up your ideal format with BookPavilion?
- How to use Paint, Photoshop or GIMP to open the scanned file?
- I want to downsize my scanned file with BookPavilion, what should I do?
- I want to save my file into desktop, what should I do? How to scan to a specified folder?
- I want to scan images directly to the printer without saving to my storage device, what should I do?
- A message box pop-up says "Cannot find a document. Please put the document or image in your scanner to begin the scan process" when I load papers into the feeder and press the "Scan" button. What should I do?
- How can I launch DocAction software (Windows)?
- How can I scan documents with DocAction into a multi-PDF file?
- How can I scan multiple pages into a separate PDF file with DocAction?
- How can I scan multiple pages into one PDF file (Multi-Page PDF) with DocAction button utility software?
- How do I name a scanned document in DocAction?
- How do I name a scanned document? (AD480)
- How do I scan to FTP server with DocAction?
- How should I do when my computer or DocAction can not detect the scanner?
- How to output multi images?
- MacAction icon shows a red cross and won’t execute. How can I confirm if my computer has detected the scanner?
- The color of scanned image with DocAction is different than original. What should I do?
- The colors of the scanned images are strange, or there are some stripes on the scanned image.
- The DocAction output file is not searchable. What should I do?
- The output file in DocAction is not editable text. What should I do?
- The output file is not editable text. What should I do? (A320L)
- The scanned image from photos have lines or wave marks.
- The scanned images with DocAction/MacAction are not very clear
- There's a message box pop-up says "Cannot find a document. Please put the documents in your scanner to begin the scan process." when I load the business card into card slot. What should I do?
- What are the functions of the 7 hardware buttons on the OpticPro scanner?
- What are the functions of the hardware buttons on the AD480 scanner?
- What should I do if I set the scan to 1200dpi and a warning message keeps popping up?
- What should I do if the scanner pop-up a message warns me "paper jam" during scanning?
- What should I do when DocAction is hidden on the bottom right corner with red X, and I can't open the software.
- When I load papers into feeder and press "SCAN" button, a message box pop-up "Cannot find a document.". What should I do?
- Show Remaining Articles (10) Collapse Articles
- How do I name a scanned file with DocAction II?
- How should I do when my computer or DocAction II cannot detect scanner?
- How to create scan profile with DocAction II?
- How to deal with the strips or bands on the DocAction II scanned images?
- How to remove blank pages with DocAction II?
- How to scan and search the document with DocAction II?
- What are the image processing features supported by DocAction II?
- What is calibration, and how do I perform it in DocAction II?
- What is FTS?
- What should I do if DocAction II displays a message indicating that it did not detect paper inside the feeder before scanning?
- Can I adjust the brightness and contrast?
- How can I scan all pages into one PDF file (Multi-Page PDF) with eBookScan?
- How do I set the password for my PDF file?
- How many formats does eBookScan support?
- How to embed information into my scanned image file with eBookScan?
- How to enable continuous scan with eBookScan?
- How to enable hardware button to scan with eBookScan?
- How to merge 2 scanned images into one page with eBookScan?
- How to modify the file name and the saving folder with eBookScan?
- How do I calibrate the PSD300 scanner?
- How do I configure a job button in eConnector?
- How do I create a new job button in eConnector?
- How do I disable running eConnector during Startup?
- How do I disable the help banner at the top of the eConnector software?
- How do I minimize the eConnector software window?
- How do I reposition the eConnector software application?
- How do I resize the eConnector software window?
- How do I synchronize the eConnector buttons with the scanner's hardware buttons?
- My scanned documents with eConnector aren't searchable. What should I do? How can I make it so that I can select and edit the text?
- The eConnector software application shows "scanner not found" what should I do?
- What should I do when paper jammed occurs in PSD300?
- What should I do when there are stripes on my PSD300 scanned images?
- What should I do when upload fails?
- Error message pop-up when I import with ID date, what should I do?
- How to calibrate the scanner from iKnow software?
- How to export data into excel format?
- How to save scanned image and edit the information?
- The color on the scanned image with iKnow is slightly different from original, what should I do?
- What should I do if there are lines on the scanned documents (iKnow)?
- Which file format is supported when I import the files?
- How should I do when my computer or QuickScan Plus can not detect scanner?
- How to enable remove scratch and dust function?
- How to enable sleep mode in QuickScan Plus?
- How to modify the file name and the saving folder in QuickScan Plus?
- How to open the scanned images in 3rd party image editing software?
- How to select discontinuously images on View screen?
- What should I do when the slide image is not clear or blurred? (QuickScan Plus)
- Why can't I set 7200 dpi under custom mode?
- How could I get sample code for X-Mini?
- How could I get SDK for X-Mini?
- How could I output scanned image to printer from SecureScan Manager software?
- How could I output scanned image to printer from SecureScan software?
- How do I edit scan settings on SecureScan Manager?
- What kinds of data format could I export from SecureScan Manager ?
- Where can I get the latest SecureScan X-Mini software?
- How do I install drivers and SilverFast 8 if I don’t have a CD-ROM?
- How to activate SilverFast 9 with myOpticFilm 8100/ 8200i SE/ 8200i Ai/ 8300i SE/ 8300i Ai?
- How to activate SilverFast with my OpticFilm 120 Pro?
- How to activate SilverFast with my OpticFilm 8300i Series?
- How to reset the settings of SilverFast?
- How to upgrade to SilverFast 9 for OpticFilm 120 Pro?
- How to upgrade to SilverFast 9?
- How to use batch scan with OpticFilm 120?
- How to use iSRD function to obtain better image result when there are scratches or dirt on my image?
- How to use IT8 calibration target?
- How to use SilverFast after all software is installed?
- How to work with SilverFast 9 WorkflowPilot?
- Is the iSRD function not available on B/W film?
- What should I do if I lose my SilverFast 8 key?
- What should I do if there are strips on the scanned image (SilverFast)?
- What should I do if there is abnormal sound or strange noise while scanning? (SilverFast)
- What should I do when the slide image is not clear or blurred? (SilverFast)
- What to do when SilverFast can’t detect the scanner under Windows system?
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The color of scanned image with DocAction is different than original. What should I do?
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1. Clean the rollers and glass surfaces inside your scanner by using provided cleaning soft cloth. After finishing the above, calibration again and try to scan.
2. If step 1 does not fix the issue, please tick the “Apply Color Matching” box and press “Apply” to scan again.
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